Livraison
Combien de temps prend la livraison ?
Comment ma commande sera-t-elle livrée ?
Ma commande peut-elle être expédiée dans un autre pays ?
How does collecting a Zippy order from a physical store work?
What is the shipping cost for furniture and bulky items?
Échanges et Retours
Comment retourner un article ?
Comment échanger un article ?
Vous avez reçu mes retours?
Comment vais-je recevoir le remboursement?
Moyens de Paiement
Quels sont les modes de paiement disponibles ?
How does payment by MB Way work?
How does payment by credit card work?
How does payment by Multibanco work?
How does payment by Paypal work?
How and when will I receive my invoice?
Can I request an invoice on my behalf?
Can I request an invoice in the name of a company?
My order is a gift. How can I request a gift receipt?
Is it safe to buy from Zippy?
Acheter En Toute Sécurité
Peut-on acheter sur ZIPPY en toute sécurité?
Can I cancel an order?
How can I make a purchase at Zippy?
Do I need to create an account to place an order?
Can I change my delivery address for an order that has already been confirmed?
Campagnes
Quelles campagnes sont actuellement actives ?
How can I use a promotional code?
What kind of campaigns are running?
Continente Card, can I use it online?
Irregularities Communication
Comment signaler des irrégularités ?
Do Zippy items have a guarantee?
Do Zippy products undergo quality control?
Comment Acheter?
Comment puis-je passer une commande ?
Comment créer un compte ?
Reporting Irregularities
Contactez-nous
Avez-vous besoin d'aide?
Telephone Number
Address
Questions fréquemment posées
Can I create an Online Birth List?
How can I find out my Birth List ID?
Which items can I add to my Birth List?
I've opened a Birth List in a physical Zippy shop, can I connect it to my Zippy Online orders?
How can I associate a Zippy Online order with my Birth List?
How can I link purchases made in a physical shop to my Birth List?
How can I recover the Birth List membership of an order that has already been received?
How can I check the accumulated value of my Birth List?
How can I close my Birth List?
What is the discount on my Birth List?
How can I redeem and use the Birth Lists prize?