Envío y Entrega
¿Cuanto tiempo tarda la entrega?
¿Cómo se entregará mi pedido?
¿Se puede enviar mi pedido a un país diferente?
How does collecting a Zippy order from a physical store work?
What is the shipping cost for furniture and bulky items?
Cambios & Devoluciones
¿Cómo devuelvo un artículo?
¿Cuándo recibo el reembolso?
¿Cómo se realiza el reembolso?
Plazo de Devolución
Formas de Pago
¿Cuales son los métodos de pago disponibles?
Orders
¿Es seguro comprar en el sitio web de Zippy?
Can I cancel an order?
How can I make a purchase at Zippy?
Do I need to create an account to place an order?
Can I change my delivery address for an order that has already been confirmed?
Other Informations
How can I subscribe to the newsletter?
Where can I lodge a complaint?
Reporting Irregularities
Promociones y Campañas
¿Qué campañas están activas actualmente?
How can I use a promotional code?
What kind of campaigns are running?
Continente Card, can I use it online?
Notificación de Irregularidades
Cómo comunicar irregularidades
Do Zippy items have a guarantee?
Do Zippy products undergo quality control?
Contactos
¿Necesitas ayuda? Estamos aquí para ayudarte.
Telephone Number
Address
Birth Lists
Can I create an Online Birth List?
How can I find out my Birth List ID?
Which items can I add to my Birth List?
I've opened a Birth List in a physical Zippy shop, can I connect it to my Zippy Online orders?
How can I associate a Zippy Online order with my Birth List?
How can I link purchases made in a physical shop to my Birth List?
How can I recover the Birth List membership of an order that has already been received?
How can I check the accumulated value of my Birth List?
How can I close my Birth List?
What is the discount on my Birth List?
How can I redeem and use the Birth Lists prize?