Delivery
What are the delivery times?
How does Zippy's delivery service work?
Can my order be sent to another country?
How does collecting a Zippy order from a physical store work?
What is the shipping cost for furniture and bulky items?
Returns & Refunds
What are the return conditions?
How do returns work for online purchases in physical shops?
How do returns with home collection work?
How and when will I receive my refund?
Payment Options
What payment methods are available?
Orders
How can I track the status of my order?
Can I cancel an order?
How can I make a purchase at Zippy?
Do I need to create an account to place an order?
Can I change my delivery address for an order that has already been confirmed?
Other Informations
How can I subscribe to the newsletter?
Where can I lodge a complaint?
Reporting Irregularities
Promotions & Campaigns
Am I entitled to a birthday gift?
How can I use a promotional code?
What kind of campaigns are running?
Continente Card, can I use it online?
Products
What care should I take with my clothes?
Do Zippy items have a guarantee?
Do Zippy products undergo quality control?
Contacts
Contact Form
Telephone Number
Address
Birth Lists
Can I create an Online Birth List?
How can I find out my Birth List ID?
Which items can I add to my Birth List?
I've opened a Birth List in a physical Zippy shop, can I connect it to my Zippy Online orders?
How can I associate a Zippy Online order with my Birth List?
How can I link purchases made in a physical shop to my Birth List?
How can I recover the Birth List membership of an order that has already been received?
How can I check the accumulated value of my Birth List?
How can I close my Birth List?
What is the discount on my Birth List?
How can I redeem and use the Birth Lists prize?